CNN) -- Bruce Windsor is known as many things: church deacon, soccer coach, father of four. But facing potential financial problems, he's now known as something else: suspected bank robber.
Bruce Windsor listens Friday as a judge tells him he faces kidnapping and robbery charges.
Police say the 43-year-old owner of a real estate company walked into the Carolina First Bank in Greenville, South Carolina, late Thursday with a mask and a handgun.
In court documents filed Friday, police said he forced two bank employees into an office at gunpoint and demanded money. Police arrived minutes later with the suspect still inside, touching off a tense 90-minute standoff before he released the hostages and surrendered.
His actions were "out of character" for a man who has never been in trouble with the law before, friends and relatives said. His tearful sister, defending him as he stood before a judge, said, "He must have just snapped under the pressure."
In his initial appearance for a bond hearing, Windsor was in an orange jail jumpsuit, shackled and with his hands cuffed. In a quiet voice, he answered "yes, sir" as the judge explained the charges to him: two counts of kidnapping, one count of robbery and two counts of pointing firearms at a person, charges that could carry more than 30 years in prison if convicted.
A police detective told the judge Windsor said he had been experiencing financial problems. But police spokesman Cpl. Jason Rampey told CNN they could not yet say for certain whether money problems were the motive for the alleged robbery.
His attorney said in court Windsor had been married for 16 years and was the father of four children. Reports say the oldest is 11. Attorney Sidney Mitchell told the judge he was "a model citizen up until yesterday,' and we've obviously got a lot of talking to do with him," Rampey said.